I made a reservation for Callicoon Hills via Expedia with a detailed payment schedule. Callicoon Hills sent through a surprise unauthorized $198 charge a week ago, I’ve been communicating with Expedia to find out why, they’ve not been able to get a resolution with Callicoon Hills, so I cancelled the reservation. They do not pick up the phone, have incorrect emails making the communication via Expedia to them undeliverable. My next step is doing a charge back via my credit card, but what an awful experience with zero customer service.

I stayed at Callicoon Hills for a corporate retreat and had a great experience overall. I stayed in one of the Pool House King rooms, which was very comfortable, clean, and thoughtfully designed. The staff were absolutely amazing — friendly, attentive, and genuinely welcoming, which really made the stay special. The property itself is beautiful and peaceful, perfect for both relaxation and team activities. The only small downside was the food, which I found to be just okay — not bad, but fairly mediocre compared to the rest of the experience. Overall, it was a wonderful stay, and I’d definitely come back (maybe I’ll just venture out for meals next time!).

Tucked away in the Catskills, Callicoon Hills was a nice quiet retreat for me as a solo traveler. Staff was friendly and super helpful. Many thanks to Kimberly and Heather for being so attentive — they were quick to address any concerns; the tub/sink were clogged upon check-in. They also set up the fire pit at night so you can enjoy s'mores and the stars. The gym could use some tidying/attention to detail but offered most of the basics to get a workout in before hitting the barrel saunas — there are two. The grounds are well kept with little lawn games and plenty of community space to keep families/groups connected. The only negative I experienced was location. Because it is tucked away in the Catskills it does take a little bit (15 mins+) to get to any bigger towns or restaurants. They do have a restaurant on site, which I wasn't able to try out because of the Winter schedule (open Thurs-Sun) but would love to come back with the family to enjoy the entire place again.

Absolutely wonderful stay at Callicoon Hills! The rooms were super comfortable, and the entire staff went above and beyond. Special shout-out to Bella, she was so kind and caring when I had a small injury and made sure I had everything I needed. Couldn’t ask for better hospitality!

Beautiful bedrooms with the most comfortable mattresses and pillows. Bathrooms run very small. Setting is stunning. Amenities are nice. On site 24/7 cafe and venue offerings are superb. Attention to pre-stated allergens depends on the staff.

I stayed here over Labor Day weekend and absolutely loved it. The whole experience was wonderful, and I definitely plan to come back again. The property is huge, and even on such a busy holiday weekend you never felt crowded — it was full of nature and very peaceful. The staff were genuinely kind and attentive, and I really felt they cared about their guests. I didn’t even want to leave at the end of my stay. The food was delicious, and the s’mores were such a fun touch.

Just got home from a week-long stay in a Tree House room. My wife and I had an amazing week at Callicoon Hills. They do a great job making a comfortable, modern resort while preserving the natural feel. We never felt like we were at a bustling resort; it was quiet and serene (except for Saturday, which is to be expected). The grounds were pretty immaculately maintained. The room was clean and comfortable. The shower was a little bit lacking, but was good enough. The toiletries provided were very nice. If you’re planning a longer stay, a hanging clothes organizer may be a good idea, as there are no drawers in the room (but a large closet). The Conover Club was great. We had a great dinner with them. The staff is the real star of the show. Everyone we interacted with seemed happy to be there and happy to help with whatever we needed. We’ll be repeat visitors here.

I absolutely loved every single detail about my stay at the hills! From the extremely comfortable bed and clean, cozy room to the gorgeous grounds to the beautiful pool in such a serene setting and the super friendly and accommodating staff. I stayed the weekend with my dog and it was just perfect. Can’t recommend this getaway enough! I will be back.

Nestled in the serene Catskills, our stay in an A-frame at Callicoon Hills was pure magic. The cozy, stylish cabin was a perfect blend of rustic charm and modern comfort, making for an ideal escape. We were enchanted by the wildlife, spotting graceful deer wandering through the grounds and hearing the rhythmic tap of a busy woodpecker – truly immersing us in nature's embrace. The tranquil surroundings and thoughtful amenities made for an unforgettable, rejuvenating getaway.

My bf and my dog stayed at Callicoon Hills for the long Memorial Day weekend. The property was beautifully enclosed in nature. We stayed at one of the hills house rooms. It was small but clean and all we needed for the three of us. Amenities include the pool, saunas and campfires (free smores kits and morning coffee were nice touches !). Our favorite part was the close proximity to cute towns and breweries in the Catskills like Livingston Manor, Seminary Orchards.